TR 309 647
         51.33 N, 1.31 E
      51° 20' N, 1° 18' E
   Village Centre Postcode
           CT12 4AB
      STD Code 01843

Welcome to
Minster in Thanet
Green Waste
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Thanet District Council
Garden Waste Collection Service

The following information was gleaned from the TDC Website

What does it cost?
You will need to hire a 240 litre green wheeled bin (which is equivalent to five or six standard rubbish sacks) for a one off cost of £27.50 and then pay an annual collection charge of a maximum of £35 to receive a fortnightly garden waste collection service (excluding mid December - mid January) - this works out at around £1.46 per collection!
Once you have joined the scheme you only need to pay the collection charge each year.

Charges for 2013/14
Join April/May/June 2013 – pay £35 for collections until end of March 2014  (£62.50 Bin hire + collection)
Join July/August/September 2013 – pay £30 for collections until end of March 2014 (£57.50 Bin hire + collection)
Join October/November/December 2013 – pay £25 for collections until end of March 2014 (£52.50 Bin hire + collection)
Join January / February/ March 2014 – pay £20 for collections until end of March 2014 (£47.50 Bin hire + collection)
Please Note: Renewals will be charged at the full year's collection price no matter what time of year the renewal is made.

How much will the bin hold?
The green wheeled bin holds 240 litres - which is equivalent to five or six standard rubbish sacks.

All garden waste collected will then be taken to a centralised composting site where it will be made into a soil conditioner, making it an easy and environmentally friendly way to dispose of your garden waste.

How can I join the new garden waste collection scheme?
Join online now with your debit or credit card
Call us on 01843 577115 to join and pay with your debit or credit card

When will I receive the bin and collection service?
Your bin will normally be delivered within 10 working days of payment being received together with details of your collection day.

Why has the council moved to a charged service?
The council has no statutory duty to collect garden waste free of charge. Many residents in Thanet do not have gardens and many householders compost at home. Therefore the decision was made that Council Tax should not be used to provide a service which many people could not use.

How will your collection crews know I have paid for a collection each year?
When we receive your payment we will send you a coloured sticker with a serial number to put on the front right hand side of your green lidded bin. A new sticker will be issued each year.

Can I have more than one bin?
Yes, you can have as many bins as you like but please be aware that you will need to hire each bin and pay £35 per bin annually for each bin to be collected.

Can I buy my own bin instead of the Thanet District Council ones?
No, we know the 240 litre bins supplied are good quality and can withstand the pressure of lifting and emptying into our freighters. We cannot risk the safety of our operatives by asking them to empty other bins. Our bins with their special logo and serial number will enable us identify who is entitled to receive a collection service.

Will Thanet District Council replace lost or stolen bins?
No, you are responsible for the security of your bin. The unique identifying serial number on your bin will mean that we can link your bin to your house. We will not empty the bin if it is moved to another property (unless you advise us that you have moved to another property within the district).

What is the warranty on the bins?
The bins are supplied with a one-year warranty. Should the collection crew be responsible for damaging your bin or it falls into the rear of the vehicle we will repair it or replace it free of charge.

How often will my bin be emptied?
Your bin will be emptied every fortnight. This means your green garden waste will be collected every two weeks throughout the year, except for four weeks from mid December to mid January.

Will garden waste outside the bin be collected?
No, all garden waste must be in the bin and the lid closed. Do not leave any waste outside your bin – it will not be collected.

How much garden waste will the bin hold?
The bins will hold the equivalent of five standard refuse sacks. However, please be careful not to overload your bin. Compressed garden waste can be very heavy and it may cause the bin to buckle and damage the wheels. In addition our collection crews will be unable to empty over heavy bins.

Only put the items listed in your bin. If in doubt, don’t put it in and phone our Customer Services helpline on 01843 577115 for advice.

Are all properties suitable for this service?
Some properties may not be suitable for this service due to restricted access for our collection freighters or lack of space to store the bin or to put them out at the front of the property for collection. We reserve the right to decide whether or not we can provide the green waste collection.

What if I decide not to use the service for a period. Will I get a refund?
We are unable to refund any payments for this service.


What can I do with my garden waste if I don’t join the scheme?
Home composting is a environmentally friendly way of dealing with garden waste. To purchase a subsidised compost bin visit http://www.getcomposting.com/ or ring 0845 658 8866

Bulky waste collection
You can arrange for a collection of you garden waste through our special bulky waste service by contacting our Customer Services team on 01843 577115. Minimum charge including collection of up to 10 bags (80L) of waste £25.00


Household Waste & Recycling Centres
The sites at Manston Road, Margate and Richborough, Sandwich accept garden waste for composting.

What can be put into my garden waste bin?
Yes please
Garden weeds
hedge trimmings
small twigs and branches (less than 2.5cm (1") in diameter)
grass cuttings
flowers and plants
leaves

No thank you
Plastic bags or bin bags
flower pots and trays
food waste
soil
stones or rubble
branches or logs (larger than 2.5cm (1") in diameter)
any other household rubbish

Remember
Garden waste must be put into the bin loose - do not use bags.
On collection day you will need to place the bin at the very front of your property by 6am.
Your collection day may differ from your normal recycling and waste collection days.
Bins contaminated with material other than green garden waste will not be emptied.
All garden waste must be in the bin and the lid closed. Do not leave any waste outside your bin - it will not be collected.
The wheelie bin remains the property of Thanet District Council. If you decide you no longer wish to pay for the garden waste collection service we reserve the right to collect the bin from your property.

Terms & Conditions:
The green lidded wheeled bins remain the property of Thanet District Council and will be reclaimed if you no longer pay for the green garden waste collection service.

Not all properties are suitable for this service either due to access restrictions for our collection freighters or lack of space to store the bin or to put them out in front of property for collection, etc.

We reserve the right to assess the application and to determine whether or not your property is suitable for the wheeled bin green waste collection scheme.

You are responsible for the security of the wheeled bin as we will not replace lost, stolen or damaged bins. Should the refuse crew be responsible for damaging your bin or if it falls into the rear of the refuse vehicle we will repair it or replace it free of charge.

We will not empty the bin if it is moved to another property (unless you advise us that you have moved to a different address within the District).

Only put the following into the green lidded bins:
• Garden weeds
• Hedge trimmings
• Small twigs and branches less than 2.5cm (1”) diameter
• Grass cuttings
• Flowers and plants
• Leaves

Your bin will be emptied every fortnight. This means your green garden waste will be collected every two weeks throughout the year, except for four weeks from mid December to mid January.

Important:
Any bin contaminated with material other than green garden waste will not be emptied and any bins which are too heavy for safe handling will also not be emptied.


 
Minster in Thanet
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